Rinnai-2.0

Rinnai America Corporation

About this app

Get customizable control and convenience for your Rinnai tankless water heater with Control-r™. Plus, diagnostic tools and remote monitoring from local Rinnai experts provide rapid service and peace of mind.

Ratings and reviews

When it works, provides trouble codes and on/off status. Don't have recirculator on my unit. But noticed a week ago, app will not move past the opening splash screen. Email to customer service has received no response. Uninstalled/reinstalled twice, no change. Paid extra for wifi module on unit. Not worth the price.

Complete garbage. I got through the setup issues, and the app is apparently connecting to the device, but the data is often missing or wrong. Recirculation claims to be inactive. It's unclear what some of the controls do. For instance, there's a toggle labeled, "Tankless Power," with no explanation. Sure, I want tankless power. Or do I? Unfortunately, I bought the WiFi module mainly hoping to get more insight into or control over the recirculation process, which has been a nightmare...

Rinnai managed to do it again, and by that I mean break everything. I had trouble with the old app not connecting and had to contact support to get a wifi module with the updated firmware. After that I was able to connect and everything was fine until now. I was told I needed to update my firmware and switch to this new app. The old app fails to install the updated firmware. This app gets to step 2 when installing new firmware and just spins forever. I'm back to having a non working wifi module.

What’s new

Improvements for stability and usability:
• Better Performance of the Temperature Setting Wheel
• Bug Fixes