Jenny Weems
Unable to pick up calls the majority of the time. Other times calls get stuck andy phone vibrates randomly until I do a hard restart. Cytracom is NOT remote or out of office work friendly. Avoid if you need this for anything other than to make calls from a hardwired phone. Everything else - including fax/text, can be done better by someone else.
1 person found this review helpful
Jay Massey
Poor UI, poor instructions. For example, to adjust how to change your ring sequence between desk phone, web, or mobile phone, you select on Call Strategy. That would be more intuitive if it were called Ring Strategy. It the promts you to select the order in which you would like the three options to ring, e.g. Web, Desk Phone, Mobile. One of the other options is Both Simultaneously" How can you select "BOTH" when you have three options to choose from. This is just one example, there are more...
1 person found this review helpful
A Google user
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This app is great when it works, but it has a host of performance problems that make using it a nightmare. The app does not ring when the app isn't in the front. The app does not ring after you switch screens (and back to the app again) and requires a force stop and restart to get it to ring again. The app does not run in the background while other apps are in use (so you must use your mobile device for this app and do nothing else with it). Device is an LG V20.
10 people found this review helpful