TELS Building Management

Direct Supply, Inc.

About this app

Easily request service technicians, manage building Tasks, Assets and Work Orders, and monitor compliance and performance with the #1 Building Management app for Senior Living. Join 13,000+ Assisted Living and Skilled Nursing facilities nationwide who trust Direct Supply® TELS® to help them solve their challenges and drive cost out of Senior Living facility management.
Request Service – Tap for technicians, monitor service with real-time updates, and keep record of the who, what and where in your building
Stay Compliant – Deploy and complete critical compliance activities with Life Safety guides, checklists and Tasks, including infection control
Maximize Assets – Track, monitor and store vital data to help you maximize equipment life, including repair history and warranty information
Complete Work Orders – Easily generate and check Work Orders off your to-do list
Manage Large Projects – Make smarter budget decisions on capital projects with quoting, repair-or-replace recommendations and more
Gain Visibility – Standardize processes, complete activities and gain insights into Unit Turns, Site Visits, mock surveys and tours

* Must be a TELS customer
* Need Internet access to initially load TELS Building Management
* Services are only in supported markets

Ratings and reviews

Old app worked "great", like 5* great, it crashes every other time I used it. New one doesn't crash, bravo developers. BUT the user interface is not so simple SUBMIT needs to appear the instant the minimum requirements to create a work order are met not seemingly randomly. I have to go in and out of each field until SUBMIT appears. Also sometimes the drop down menus will drop below my virtual keypad and won't scroll so I have to manually type in my selection imstead of the quick drop down.

There was a recent update, and now there are no longer the check marks showing where you completed a subset of tasks, and if a task won't complete, you are forced to go back through every level of every step to try to see what you missed. The new layout is difficult to navigate and links are not always highlighted, so if you select a task wrong, too high in the box for instance it may take you to the data on the piece of equipment rather than the, in my case, inspection task for said equipment.

Average. It just barely gets the job done for it's purpose Date range on filter would be nice. As well as prioritizing orders by date as well as by severity in active use on app. Search ability would also be nice. I'm sure these are probably accessible in computer with full software program. Or maybe it's just administrator friendly.

What's new

To make TELS Building Management better for you, we bring updates to the App Store regularly.

Every update to TELS Building Management includes enhancements for speed and reliability. As new features are released, we’ll highlight those in the app.

Thanks for using TELS Building Management!