Crew Connection

Dualog AS

About this app

Dualog Crew Connection App is for connecting to Dualog® Connection Suite™ Ship software when used onboard a ship with the service enabled. It provides authentication and internet usage control.

*This app does NOT work in isolation and does not have in-app purchases.*

Dualog® Connection Suite is a maritime digital platform which ensures that internet, email and cloud services work reliably and securely onboard. Connection Suite is independent of specific airtime providers and specific communication equipment. Our ship software Connection Suite Ship acts as a "middleware" between user applications and the ships infrastructure. Amongst other services, Dualog® Connection Suite includes Crew Email and Crew Surf.

Crew Email is an email system tailored for maritime use, providing private email accounts for individual crew members regardless of the communication equipment onboard. Crew details are updated and distributed automatically from the Crew Management System to all vessels. To save data, email is only sent to the ship if the crew member is registered on board (all emails are always available from Connection Suite Cloud).

Crew Surf provides crew members with optimised internet access. Crew can monitor their own data usage and buy more Internet data on a self-serve basis (depending on vessel managers configuration). Management have control over individual users, data volume and types Internet services accessible.

Crew accounts can be managed automatically from the crewing system, generating zero administration efforts. Charges with sold additional quota can also be deducted from salary automatically.

Key elements of Dualog® Connection Suite™ Crew Services are:

* Fair allocation of data capacity onboard, by management assigning each crew member a data volume (Mbyte) quota per month or week or day. There might also be a time limit per day, as well as the possibility of buying additional data.
This app allows the individual crew member to monitor data usage, providing full visibility and control over his quota.

* Quota allocation and email access require each crew member to use his/her credentials (email and password) provided by management.
This app makes it simple to use these credentials to logon and logoff mobile devices from Dualog® Connection Suite™ Ship.

* Dualog® Connection Suite™ Crew Email can be accessed directly from within the app when onboard.

Icons used:
satelliteDish.png. device.png made by Freepik from www.flaticon.com
more.png made by Madebyoliver from www.flaticon.com

Ratings and reviews

it's a good app but it has a big bug at the moment.. the app loads up and logs in then crashes constantly on my phone.. can a dev get in touch as I can hardly see how much data I got left it's so fast logs in loads up then shuts down in maybe 5 seconds.. this was was fine on my older phone but this new one it doesn like it..

A convenient app overall, but with issues. 1) Email module kept logging me out. found out refreshing solves the problem. 2) Deleting mail requires 2 step process. Would prefer a swipe to delete gesture. Hope improvements to these issues can be made.

App has a crash on the latest version of android.Doesnt work properly, for example, on s24 ultra.On older android version cannot download any file??

What's new

Target latest android version