A Google user
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Very strange that it is so difficult to display your purchased ticket within the app, not user friendly at all. Downloading the pdf was slow and clumsy. Downloading into a 'pass' app that the app selected was equally slow and clumsy and as an added bonus, that third party app was full of ads. Some work to do here - not as slick as I would expect from a UK business, a third world country maybe. Why would I need to go outside of the app to see train times???
15 people found this review helpful
A Google user
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Main purpose is to buy tickets, yet payment failure "Code: Unknown" for 2 VISA cards and 1 AMEX. Doesn't use Google Pay API, forcing you to type in all details when this is a solved problem. Do you really need my postal code twice? At the end of the day, had to buy the tickets at the machine at the terminal, which provides no discount, but works with the same credit card. Thanks for nothing, I guess.
9 people found this review helpful
A Google user
A catastrophically bad app. Worse than useless. Consistently says payment failed, while still taking the multiple payments from my bank card. And then sends random amount of tickets to my email address that have to have another app to even show. How can they even issue this service/app in this state?
15 people found this review helpful