Y-12 Federal Credit Union
2.9star
113 reviews
10K+
Downloads
Everyone
info
About this app
Y-12 Federal Credit Union’s Free Mobile Banking Application - customized for Android.
Features
• Review account balances and transactions
• Transfer funds between accounts
• Pay bills
• Deposit Checks
• View copies of cleared checks
• Locate surcharge-free ATMs and Y-12 Federal Credit Union branches
SAFE AND SECURE
Y-12 Federal Credit Union uses SSL (Secure Socket Layer) encryption to communicate securely through all mobile devices.
App now available for Wear OS. To enable Wear OS, log into the app and navigate to the More tab. Select the settings icon and then Quick Balance. Enable Quick Balance for both the Current Device and Wear OS.
Features
• Review account balances and transactions
• Transfer funds between accounts
• Pay bills
• Deposit Checks
• View copies of cleared checks
• Locate surcharge-free ATMs and Y-12 Federal Credit Union branches
SAFE AND SECURE
Y-12 Federal Credit Union uses SSL (Secure Socket Layer) encryption to communicate securely through all mobile devices.
App now available for Wear OS. To enable Wear OS, log into the app and navigate to the More tab. Select the settings icon and then Quick Balance. Enable Quick Balance for both the Current Device and Wear OS.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
2.9
112 reviews
Mason Humphrey
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August 11, 2023
The original app was so much better hands down. It was simple, had a nice user interface, and was overall a good app. It allowed you to view your balance and your past transactions very easily. It also was overall attractive appearance. This new app has none of these, and is terrible to use. I absolutely hate this new app, it would be okay to view on a PC but a phone? NO! If you are checking anything on your phone it needs to be simple, convenient, concise, and visually appealing. Not this.
45 people found this review helpful
Tyrel Harness
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August 22, 2023
The old app was SOOO much better. New app is terrible. So much wasted space on the screen! And it seems like whenever I try to use it there are technical difficulties & it's down. Extremely frustrating for someone who loves y12 but doesn't live near a physical branch location. This app experience honestly makes me want to close my account & go elsewhere. I see the "our previous app was retiring so we took the opportunity..." responses. Well, I'm about to take the opportunity & retire my account!
8 people found this review helpful
Y12 Federal Credit Union
August 25, 2023
Hi Tyrel. We are so sorry that you're not entirely satisfied with our mobile app. We are spending intentional time and resources to ensure continued refinement of the new mobile app. How can we assist you? Please email us at feedback@y12fcu.org.
Robyn Feeley
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August 16, 2023
Worse than the previous app. I can't see my rewards points on the homepage, the use interface is hard to look at and it really feels like an overall downgrade compared to the previous app. I have always bragged about how good this CU is and the app was the best selling point to friends & family. Now all my friends and family are annoyed by the hideous new app. It's just not as user friendly or pleasant to look at.
17 people found this review helpful
Y12 Federal Credit Union
August 17, 2023
Robyn, we're sorry you like the new app. We're always looking to improve the user experience and appreciate your feedback. If there is anything we can do to help, call 800-482-1043 or chat with us at y12fcu.org.
What's new
Improved login flow for those using biometrics
Increased visibility for closed accounts within account details screen
Various additional enhancements and bug fixes
Increased visibility for closed accounts within account details screen
Various additional enhancements and bug fixes