J. Nijhuis
The web backend of ING credit card is very bad. But this app... oh my, this app is a downright nightmare. Most of the times you cannot log in ("try again later"), resetting the account password sends you in a loop, the fingerprint login just doesn't do anything. Only the authenticator function works fine, but is hidden in the upper left menu. Which you can use without logging in first, defying the security idea behind it. Who built this thing? And why are years of complaints not listened to?
13 people found this review helpful
R. Vriesde
I only installed this app for web-login purposes, which worked fine for 2 years. While recently on the phone with ING creditcard helpdesk to analyse a transaction, I was asked to login... which constantly failed. Later it turned out the app moved to Android 7 without prior warning, in the app itself or via email to current users. Suddenly I'm forced to buy a new phone just to be able to see my online credit card statements.
8 people found this review helpful