Neal Street Rewards

Neal Street Technologies Limited

About this app

Unlock exclusive perks with Neal Street Rewards!
Turn your payment card into your loyalty card with Neal Street Rewards. Collect points every time you spend at any store offering Neal Street Rewards and unlock offers and discounts.
Easy and convenient
Neal Street Rewards is fast, free, and easy to use. Just link your preferred payment card or Google Pay details once, and start earning

Ratings and reviews

Absolutely terrible! I received a new card, my old was expired, and was then not able to make payments. There was no problem my banks end, I checked, but the customer service from the app was terrible and the problem never became resolved, even after I sent them device and app details they asked for, it was supposed to be escalated and I never heard anything! They just keep sending the same scripted replies and nothing gets resolved. As a consequence I have deleted the app. Rubbish

I’ve been trying to use this app but keep running into issues. I cannot link my credit card anymore – it was working fine before, but ever since I changed my phone it constantly shows an error. On top of that, although I’ve linked my debit card, I still can’t access the loyalty points I had earned earlier, which is very frustrating. Customer support also takes far too long to reply, which makes the whole experience even more disappointing. Overall, it really needs improvement in both functional

Very disappointing app, there's potential there for it to become something great. However, the app fails to notify when a place is closed and takes the money readily. Trying to contact customer services is a task and a half. On being issued refunds, good luck seeing anything go back into your bank. I was due a refund of £10.45. For some reason I only got the 45p and nothing else. Fix these bugs in your app please - many of us here are students and can't afford to be losing any money.