CTB Mobile

Citizens Trust Bank

About this app

Start banking wherever you are with the new Citizens Trust Bank for Mobile! Available to all Citizens Trust Bank consumer online banking customers. CTB Mobile provides the same great features with an updated user experience. CTB Mobile allows you to check balances, make transfers, pay bills, and make deposits.

Available features include:

Accounts
- Check your latest account balance and search recent transactions by date, amount, or check number.

Transfers
- Easily transfer cash between your accounts.

Bill Pay
-Schedule one-time payments

Check Deposit
- Deposit checks while on the go.

Locations
- Find Citizens Trust Bank locations on the go.

Ratings and reviews

Wow, I refused to give up on this app to make a deposit. A day and a half trying to figure out why I couldn't move forward after taking pictures of back & front of check, typing amount of check, and adding my email, the "continue" button would not highlight. I think a notice needs to be added to indicate that image was not captured correctly. I'm not sure if it was my email to support or my persistent in trying. But it finally worked.☺

This app rarely works with my fingerprint and I have to type in my username and password most times. Also, external transfers are not straightforward through the app. I can check my balance and make internal transfers easily. Overall, it's just ok. Would give a better rating if improvements are made.

I have been banking with them since 2005 and have had minor issues over the years but nothing like the past two weeks! As everyone has stated I have not had access to my account or debit card since their "system upgrade". I've been calling and either the line is busy or they won't answer. I went by the Cascade branch and had to leave before I was able to get to the window due to super long wait times. I still don't have access to my account and this App is useless!

What's new

This update contains bug fixes and performance improvements.