Jon Tempest
So much hassle to let my daughter go on a child's ride... Verify phone number then verify email then register a card and my bank doesn't recognise the seller so blocks. Doesn't use Google pay either to add funds. So much hassle to set up and takes joy away from my daughter actually putting money in. Can't give less then 1 star otherwise I would.
4 people found this review helpful
We are sorry to hear that you have experienced issues while using Monyx. We want to help. We kindly ask that you contact our support team at support@nayax.com. Our team will work with you to troubleshoot the issue and provide a solution. We'd appreciate it if, after the troubleshooting, you would consider updating your review.
Sammut Piano
The app is always displaying errors when trying to top up, send a query to customer care and response is extremely slow. Unfortunately the department I work with use this app for our vending machines which is very inconvenient for me
We are sorry to hear that you have experienced issues while using Monyx. We want to help. We kindly ask that you contact our support team at support@nayax.com. Our team will work with you to troubleshoot the issue and provide a solution. We'd appreciate it if, after the troubleshooting, you would consider updating your review.
Novgorod
Useless garbage - no payment methods work ("unknown error") except topping up via paypal (because taking your money is all they made sure works). You can scan vending machines but you can't ever pay with the app using your balance or credit card or paypal or anything - it always says "unknown error". At least refunding the balance works. Throw the app in the trash, since you'll gonna need a NFC-enabled credit card (not debit/EC card) to use the vending machines anyway.
3 people found this review helpful
We are sorry to hear that you have experienced issues while using Monyx. We want to help. We kindly ask that you contact our support team at support@nayax.com. Our team will work with you to troubleshoot the issue and provide a solution. We'd appreciate it if, after the troubleshooting, you would consider updating your review.