PoolEntry - Pool Pass App

3.6
108 reviews
10K+
Downloads
Content rating
Everyone
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About this app

A pool pass app for residents of apartment complexes, homeowner associations, condominiums and swim clubs.
Updated on
Aug 28, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
108 reviews
Carrie Neuschel
August 12, 2025
Fully staffed with young adults that have been well trained. Mock distressed swimmer rescues going through the "complete " rescue as if it was real keep their skills fresh. If we are going to use an app for admission, I would like to see it used to it's full potential. It could provide valuable information for next year's schedule and staffing. Love this year's experience. Missing the diving board.
1 person found this review helpful
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First Last
August 14, 2025
** They started offering tshirts to anyone leaving a positive review, so please keep that in mind ** OK app though. Very annoying that I have to type a user name and password every time I open it, and the check out feature often doesn't actually check me out from the pool so I get an email. The app definitely has a mid 2000s feel to it... I can't imagine there is more than a couple of people working part time on the app. Making changes to your account is clunky to say the least
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PoolEntry, Inc.
August 18, 2025
Hi, we’re sorry to hear about your experience. The logout issue has been fixed—please update to the latest version. If it continues, contact support. We sometimes send thank-you gifts to residents who’ve left feedback, positive or constructive, as a small token of appreciation. We value all honest feedback as it helps us improve our app.
David G. Koltai
June 13, 2025
You have to type your username and password every time you start the app as it logs you out all the time. No fingerprint, no saved passwords. As the only feature is to log in, this app does not deliver on its one feature.
3 people found this review helpful
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What’s new

Fixed issues with apply for pool pass button.

App support

Phone number
+18884655895
About the developer
PoolEntry, Inc.
support@poolentry.com
7466 New Ridge Rd Ste 18 Hanover, MD 21076-3145 United States
+1 888-465-5895