My Shelter

Shelter Mutual Insurance Company

About this app

You have the option to use a biometric login to get instant access to your My Shelter account, request roadside assistance and more:

• Manage your account
• See policy details, coverages and important documents
• View payment history, upcoming payments or even schedule a payment
• Access your ID cards (view, save, share and more!)
• Your agent’s contact information

Ratings and reviews

Update: I've increased my rating since the biometric login feature works now on Android 11. Needs update for Android 11. App doesn't remember your login info and biometric doesn't work anymore. Worked okay on old Android 8 phone. Logs you out after awhile. I even disabled the remove app permissions after 2 hours and it still didn't work. Also doesn't save to google. When logged in it works pretty good but not very useful in an emergency situation if you need to keep logging in.

The login for this app has become ridiculously long and complicated. Makes me go through multiple pages and then asks me if I want to open the app. Why would I click on the app if I didn't want to open it? Not impressed.

Ok, only one complaint now. I have to restart my phone just to exit the app. I cannot back out or close the app as before.

What’s new

Our latest mobile app update now requires all users to enable Multi-Factor Authentication (MFA) for account access. On your next login, you'll be prompted to set up MFA via SMS, email, or an authenticator app. This change enhances account security and helps prevent unauthorized access.

- All users must enable MFA to use the app.
- Choose SMS, email, or authenticator app for verification.