Gullzway
Edit March 2024: notifications no longer working as someone else posted. I downgraded the app to version 4.3.2(search google) and notifications working again. Works well with my Note 3, but you changed the motion detection notification sound to a barely audible chime on the last update (8/10.) Please add user selected sounds or at least give several choices, as I never hear the motion alert anymore. Also a vibrate option would be nice!
2 people found this review helpful
SkyBell Technologies, Inc.
March 8, 2024
Thank you for the update. We are aware of the Android Notification Issue on the HD (Legacy) app, we have more information here.
https://support.skybell.com/hc/en-us/articles/21183726609421-SkyBell-HD-APP-Android-Notification-Notice
Thank you!
MsWanda
This app has worked great for nearly 7 years. Now all of a sudden, it will no longer connect to my wifi. I have the same modem, router and password. I have rebooted with a soft and hard update but to no prevail. I even contacted customer service who also had no luck with getting my door bell back online. This is absolutely ridiculous!!
18 people found this review helpful
SkyBell Technologies, Inc.
February 9, 2024
Hi,
Thank you for the feedback. I want to look at this further. Mind emailing support@skybell.com and referencing this ticket? I want to be sure we checked everything. Thanks!
A Google user
It's ok. I was expecting more. It does what it says and it's super easy to set up. I was able to install In less than 20 minutes once I made sure I had proper ac voltage. Wish it had a live view option in Alexa skills. Update 3/2019. The three settings for motion dont work as expected. The setting you want the most when someone is walking up to the door never seems to work. Button press always works but criminal won't ever press the button. Removed can't download. Seems you can. Changed rating.
SkyBell Technologies, Inc.
March 4, 2019
Jerry,
Thank you for the review. The option to download videos is still there and swiping left on the desired video will reveal the options menu. As for motion, if you are experiencing abnormal issues please feel free to consult with support@skybell.com for technical support. Thank you for being part of the SkyBell community!