Courtney Klinger
Everything I need to do is quite easy to locate and use here! I love the app! When I travel (which is a LOT) it is do easy to update my location and not get my card shut down, and I just find this app is very intuitive and I use it with ease. Plus if anything can't be found or something, you can easily call the help center and they're ALWAYS wonderful and helpful and kind!! Just love this bank overall.
5 people found this review helpful
Thanks for the great feedback about how easy it is to manage your account and cards with us in the App, Courtney. We're always here to help if you need us! We appreciate your membership! Be sure to check out some of our future enhancements on card controls and alerts that will make managing your account even easier.
Stephanie Gooch-Curry
I love this app. Each update makes it easier to use. Update 5/1: I have been having problems logging in. There's always an authentication error or it can't reach the server. Tried to uninstall and reinstall, still can't log in. They need a new update that actually fixes it. Update 10/6 : Still doesn't work. Can't log in at all. There's always a Server Issue. I deleted the app. Developers, you dont think you want to fix it?
Amy Ureel
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Edit: Upgrading review to 3 stars, but only because I had to get a new phone and app is finally working. When I had my Galaxy Note 7, app worked very well for a while, but then suddenly would take 4-5 attempts to open, and fingerprint recognition stopped working. Nothing IT suggested worked to fix it, so I just dealt with it. On my new Galaxy S23 Ultra everything works perfectly. Would rate 5 stars, but it seems like the app should work well on all phones.
Thanks for taking a moment to submit your review, Amy. We're always trying to get better & your feedback helps. We believe we have a fix installed to resolve this. Could you please turn off & back on the fingerprint option? If this does not resolve the issue, please email us at MyAppExperience@CommunityChoiceCU.com so we can tackle the problem?