Gary Dewyn
They had a fine document scanner but then they decided to change it. (Hint: Don't fix what ain't broke.) The new scanner is supposed to autodetect the document. It detects everything around the document and gives the document a funhouse mirror effect. That is if it bothers to take the photo. About 60% of the time it says Poor Light. If it was in a professional photo studio with four lights shining on the page it would still say Poor Light.
30 people found this review helpful
Tom McLeod Software
January 29, 2021
Hi Gary, please reach out to anywheresupport@mcleodsoftware.com or submit a Support Request through the App if you're having difficulty with image scanning. Our most recent update didn't change the document scanner, but simply delayed the time before the red "shutter" button appears. No changes were made to light detection or auto focus.
A Google user
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I haven't spent this much time waiting for things to load since the '90s. Crashes a lot, very unstable. Constantly refreshes message screen everytime you go to it instead of in the background. Has to retrieve macro forms EVERY time you start a new one instead of saving them natively. Basically, it takes 2-3 times or more longer to do things then it should take, when it works.
22 people found this review helpful
Tom McLeod Software
May 14, 2020
Hey David, we've incorporated a number of stability fixes in recent versions. Are you seeing fewer crashes these days with version 261+?
Daniel Hoover
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Edit; No issues since last update. App runs great. Thank you. Edit; Issues are fewer & farther between. Tonight though, I couldnt click on my loads to scan paperwork, look at load board, or log out. I deleted & reinstalled app. Now I can't choose company or log in. Says "Unable to get data. Cached data unavailable." Previous; Having issues again this week. Won't recognize document type. May be permissions issue... I've deleted & reinstalled. Same thing. Almost every week, a new issue pops up...
11 people found this review helpful
Tom McLeod Software
June 15, 2020
Daniel, that's fantastic news! These details are valuable--thanks for sharing. Please reach out to anywheresupport@mcleodsoftware.com if any new issues arise.
Hey Daniel, we've made some recent enhancements that improve stability and performance. We hope you'll upgrade to version 261 and let us know your thoughts.