Arn_x.b
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I have been ordering for about 8 months now . The quality of the product are the best you can get reasonable priced and very fast delivery i receive order in 3 to 4 days in standard shipping. The customer service is good response in time. I had a payment related issue recently but solved with in 12 hours . Till date the product I have order I had no issues. the only downside is the app the app is very slow and the search algorithm they use thakes 4 sec to show results and there are a few bugs .
1 person found this review helpful
Robu.in (a MACFOS Enterprise)
April 29, 2024
Hey, thanks for writing a review.
N L V S S VARA PRASAD
Type of products and time of delivery is excellent but the delivery service by bluedart is the worst. I faced worst experience today. Everytime I used to take less than 20 min. Because of some busy in college, the delivery boy went by the time I went and just arguing very arrogantly. Better create something in app only to review about the delivery and returning back items and so on . Only in that way app and your delivery services needs some improvement. But remaining are soo good. Thank you
2 people found this review helpful
Robu.in (a MACFOS Enterprise)
April 8, 2024
Hi,
Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at info@robu.in and we promise to get this resolved quickly.
Sandeep Bhandari
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Certainly! Here’s the revised version that includes the information about the courier partner: “Robu.in has poor service. Avoid buying from them. Despite ordering on the 9th, I haven’t received my item. Robu’s not worthy; try another site. They even asked for a review! 😅 Additionally, their coordination with courier services, specifically Blue Dart, has been lacking, further delaying deliveries. Unfortunately, Blue Dart’s contact number is not working, adding to the frustration. 😭
1 person found this review helpful
Robu.in (a MACFOS Enterprise)
May 22, 2024
Hi,
Sorry to hear that! We request that you please help us with your order/shipment number at info@robu.in. We will get back to you at the earliest.