Asante SmartHome

A s a n t e

About this app

Asante SmortHome line of products are an incredible breakthrough in microelectronics and intelligent programming
that transform complex technologies of WiFi, video, cloud networking and ubiquitous Smartphone apps into
very simple and everyday household tools. Asante provides free cloud based app with easy installation
procedure (IoT smart home technologies). It allows users to remotely or locally manage and monitor their
garage door, irrigation controller, and smoke detector in real time and at $0 cost. With one simple plug and
claim process, any user can easily set up with no effort.

For more detailed information about this and other great Asante products,
please visit www.asante.com.

Ratings and reviews

Couldn't get passed the "Upgrade Now" prompt after installing the app. It kept crashing, and there's no option to skip the upgrade. I contacted customer service via email and received a quick response. My Asante unit had very old firmware, and the Android version of the app will crash when trying to update it. The solution from Asante was to use an iPhone to access my account and run the firmware upgrade. This worked and my Android phone can now connect to the unit. Customer service can also run the upgrade for you if you don't have access to an iPhone.

I downloaded the app and it says it has to have permissions to your phone photo etc... not sure why they would need the info. Gave permissions then it stated there is an updated version. Clicked download and it closed the app. Tried several times and even unistalled the app several times but can not get past this glitch... what a waste of time and money.

I have an Asante camera connected to my garage door opener. The door opened unexpectedly several times today (20SEP2020). While troubleshooting, the door began to close unexpectedly, I triggered the safety sensor, and the door stopped, then resumed closing. The only way to force my garage door opener to close with the safety sensor triggered is to use the hard-wired button (which the camera is wired to). I unplugged the camera and things went back to normal. I believe the camera was hacked.

What's new

support new android version