MyFastweb

Fastweb SpA

About this app

MyFastweb is the free app for residential and VAT-registered customers, allowing you to manage your Fastweb subscription and your Internet Box.
To access the app, simply enter your MyFastweb username and password and activate secure access with biometric recognition.

With MyFastweb, you can:
- follow the line activation steps
- manage your modem configuration
- install the Booster
- monitor your usage and extra expenses
- view your Fastweb account, check payment status, and settle your balance
- top up your Fastweb SIM cards
- contact Customer Care or find answers to frequently asked questions
- check the progress of your requests
- view current promotions and find the nearest store.

MyFastweb lets you view your usage and remaining mobile SIM credit directly from your Wear OS smartwatch. Press and hold the watch face to add a tile and complication to the screen to monitor your usage in real time.

Ratings and reviews

lousy app lousy service. This app is poorly designed, it doesn't give feedback when making a simple change like updating the bank details. The worst part is that it is impossible to get in touch with Fastweb if you don't have an Italian phone number. They have WhatsApp but it doesn't work with a foreign number. Why? Make some simple changes and bring the app to 2025 please. I tried to go to Fastweb store, but they are useless, too. Sad.

doesnt work most of the time. coverage in Italy is extremely poor , extremly slow and doesnt connect most of the time even in big cities. outside almost inexistent. I stronlgy recommend sny other network than this amateur one.

edited to 4 stars as I finally got a good operator who resolved everything in 3 mins. the others were putting me in list for a call etc because they couldn't resolve the issue. 5 calls and only 1 was helpful. ( plus's all day trying)

What’s new

In questa versione:
- correzione di alcuni bug minori
- miglioramento della stabilità e delle performance