
Miss S A
The web page has stopped working since the new year when it worked for years with no problem, I've tried the app again (it rarely worked before) to make the payment, and it doesn't work either. I keep getting a 'transaction not successful' notice. I've been in contact and had one reply asking for a screenshot of the error notice, then nothing after I sent it. Unfortunately it's the only method to pay this particular bill.
25 people found this review helpful
Hi, thanks for leaving this feedback, we are sorry you are having problems and would love to help sort this out for you. If you could provide us with more details such as any error codes that would be great. Alternatively please contact us on 0330 135 9515 or mail to enquiries@allpay.net and we will get to the bottom of the problem. Richard

dominik misio
The final element confirming the transaction and sending the verification request is missing, I can only cancel the transaction, which means the application only works partially or rather it is faulty ½/½ because it works sometimes
1 person found this review helpful
Hi Dominik, we are sorry you are having problems and thank you for the feedback. We would like to help but need a few more details. If you would like to contact us to discuss please phone on 0330 1359515 or mail enquiries@allpay.net and one our our friendly team will get straight on the case for you. Richard

A Google user
I love the idea of this app. I thought it would be great as I work unsociable hours and always miss the shops with a paypoint. When I downloaded the app and entered my details, it seemed great. Until I closed it and reopened it to find that my card details are gone and I'd have to reenter them to make a payment. If that issue were addressed, it would get a better review and more stars. The UI could do with a revamp and more options to more payees and accounts.
5 people found this review helpful
Hi, we are rolling out a new version across the next few days which you should receive a notification to update. This will likely fix the issues. If you have any problems please contact enquiries@allpay.net Thanks