MyNovant
4.1star
458 reviews
50K+
Downloads
Everyone
info
About this app
Stay connected and stay well with MyNovant. Take total control of your health and wellness. See test results as soon as they’re ready. Schedule everything from routine preventative care to a visit with one of our many specialists. Find an urgent care location near you right now. Stay safe at home with a video visit. Send a direct message right to your doctor. It’s the App that puts our health experts and your own health directly into your hands.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.1
433 reviews
KEA
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November 9, 2021
This app was working fine one day and the next day, it just stops letting me log in. It says something went wrong, please try again. Ive done this mulitple times, checked my user name and password, cleared cache, uninstalled and reinstalled and nothing works. Ever since the 2 step verification process was implemented, I am unable to log in to the app. I turned off the 2 step process from my web browser and still cannot log in on the app.
27 people found this review helpful
Novant Health
November 10, 2021
We hear you -- fortunately the team was aware of the incident and worked late last night to identify the cause and fix it! Thank you for your patience, the issue is now resolved.
Bridgette Livengood
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August 6, 2023
The app was great before the last update on July 28. I cannot get into the app. It tells me I have to update to which I did that. It no longer works on my Android. I have tried to uninstall, download again. Still does not work. Highly disappointed. It does not even give the sign on screen. I can't get past the screen telling me to update.
11 people found this review helpful
Novant Health
August 18, 2023
Hi - We're sorry to hear of your issues with the app. On August 15 we did install a fix for login issues we saw users experiencing and would like to know if this resolved your issue. Please send us a note at mynovant@novanthealth.org with your user ID so we can follow up with you. We're looking forward to resolving the issues you are experiencing.
Gregory R Schelske, Jr
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December 28, 2023
This app is nothing more than a virtual paperweight. I want to like it. I want to love it, but it's so rare that I can actually log in, it's not worth keeping. I'm able to successfully log in about twenty percent of the time. Clearing app and data cache does nothing to resolve the issue. Restarting my phone fails to fix the problem. Uninstalling and reinstalling the app gets me nowhere. Logging in presents an indefinitely spinning circle. Galaxy S22 Ultra AT&T with One UI
16 people found this review helpful
Novant Health
December 29, 2023
Hello! We sincerely apologize for the issue you're having with the app. We've just added a fix that should resolve the issue you've been experiencing. If you are still having trouble logging in, please contact us at mynovant@novanthealth.org with your user ID and we'll be happy to work with you directly. Thank you.
What's new
Our newest required release contains many important infrastructure releases to improve the experience.
We have identified an intermittent issue with this release. When navigating to the MyChart Menu or other MyChart features accessed from the MyNovant Landing Page, if you cannot navigate back to the MyNovant Landing Page, please logout of MyChart (from your profile icon) and log back into MyNovant. Sorry for the inconvenience.
We have identified an intermittent issue with this release. When navigating to the MyChart Menu or other MyChart features accessed from the MyNovant Landing Page, if you cannot navigate back to the MyNovant Landing Page, please logout of MyChart (from your profile icon) and log back into MyNovant. Sorry for the inconvenience.