NYC Pay or Dispute

NYC Department of Finance

About this app

Following are the key features supported by the app:

· Pay tickets by credit or debit card or through your bank account (eCheck). No Fee applies when paid using eCheck.
· Dispute a ticket immediately using your device’s camera to upload evidence.
· Search ticket(s) using violation or license plate numbers.
· Save tickets you have previously searched for.
· Save license plates and billing information on your device.
· View payment history by ticket or license plate numbers.
· View dispute history by ticket or license plate numbers.
· Receive receipts by email and/or text.

Ratings and reviews

The e-check method no longer works. I tried it twice, but both times the transaction didn't go through after initial success. The app makes it incredibly difficult to confirm if you have entered the correct banking information and you cannot leave the screen at any time or you have to restart the process. On the second try, I managed to copy paste my banking info but it still failed to process it. I guess they really want you to use a credit card option with fees or maybe they want late fees!

After they send a verification code, it is not readily apparent where to put the code. It would be helpful if there were boxes, or lines and maybe it says "Tap here" and the keyboard pops up? It took me a couple of times to figure it out Otherwise, it's pretty good. If you make a mistake, it remembers the info, so you can just change what's wrong.

I disputed a ticket, waited for months to hear the verdict, only to get in the mail I owe $75, $25 added to the previous and nothing else. Don't expect a response or any kind of curtsy from this process or App. NY is cruel and greedy. This app is only good to pay tickets, won't be able to see full ticket dispute result or photos. It's just for payments, they don't care.

What's new

Minor bug fixes.