Meghan Kiley Draheim
I seem to be having the same problem everyone else is having. I got everything connected except the app is continually searching for a device and doesn't connect with the translator. Just a never-ending buffering. Seems like everyone's having this issue. Maybe somebody could look into it? It's a nice little product if it all worked together. Extremely frustrating to read all the issues with this app and disappointed
108 people found this review helpful
We're really sorry if you've had any trouble with the app. But we've just launched a brand new application to resolve any issues you may have encountered. We think you'll love it because it offers a variety of languages to choose from. To check it out, just click on this link: https://play.google.com/store/apps/details?id=com.enence.translation.app
Zachary Martin
At the date of this review, I'm experiencing the same problem as many. When you open the app to connect to a new device (mine is the Silver), the app never registers connecting. I even went through my phone settings (Pixel 8) and was able to connect via Bluetooth, but again going into the app you remain stuck at connecting to the device. Seems fixable, just need the developers to do it.
109 people found this review helpful
We apologize for any issues you may have had with the app. But the great news is that we have released a new application that offers multiple language options. Click this link to check it out: https://play.google.com/store/apps/details?id=com.enence.translation.app
John Lamb
Hardware is nice, packaging is beautiful. The app itself does not work. Same issues as all the other reviews that I am seeing. The device pairs but the connecting screen never goes away. I have removed the app several times and rebooted phone whilst doing this. Nothing worked. Phone shows all permissions granted etc. etc. etc. Glad I bought through Amazon. Will return.
3 people found this review helpful
Thank you for your positive feedback on the hardware and packaging. We are sorry for the inconvenience caused by the app not working. We have released a new application with a variety of languages to choose from. To download the app, please visit this link: https://play.google.com/store/apps/details?id=com.enence.translation.app