4.0
21.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The M-KOPA app is designed to help existing customers.

Currently the app supports customers using M-KOPA to finance Samsung and Nokia phones on a Pay-As-You-Go model. From the app you can pay to unlock your devices, see your account balances, and quickly contact M-KOPA.

To login to the app, you will need to be an M-KOPA customer. If you would like information about how M-KOPA can help you get a phone please visit our website: www.m-kopa.com

**In Kenya, M-KOPA customers can get access to cash loans through the app**

Loan amounts: Ksh 4,000-15,000
Repayment period: 105-282 days
Interest rate (monthly): 5.6-9.1%
Interest rate (annual/APR): 67-109%

No fees, no late penalties.

Example: Borrow Ksh 7,000 with a total interest amount of Ksh 3,320 to be repaid over 258 days. The principal amount to be repaid is Ksh 7,000, and the interest amount to be repaid is Ksh 3,320. The interest amount is fixed and won't increase even if the customer's payments are behind schedule or if the customer takes more than 258 days to pay. There are no fees or late penalties charged -- the interest amount is the only cost of the loan.
Updated on
26 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, App activity and 2 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
21.9K reviews
Cocoa Seed
19 May 2024
Phone gets locked when finished paying, and also when download any app and clicked on it the phone goes off and on by itself. Sometimes paying becomes frustrating and when payed to you people it phone is locked,it takes another day before it unlocked. When you put phone off and on it it becomes slow and starts misbehaving. Bad things happen to always when I use it, up to now my gets locked when I am done paying.
73 people found this review helpful
M-KOPA Holdings Limited
20 May 2024
Dear Cocoa, Thank you for your valuable feedback. We apologize for any inconvenience you faced. We are actively working on improvements and would love to hear more from you. In the meantime, please share your details on WhatsApp:0799136761, and an agent will be in touch.
mackenzie wena
22 May 2024
I think this the worst financial lender,when you finish paying for your phone you qualify for a loan then after paying the loan on time they deny you another loan instead insisting you get another phone. Very useless business enterprise. So much disappointed in them. I cannot recommend to anyone. I have tried to reach out to the agent but the explanation and excuse they are giving is vague. I'm very disappointed.
542 people found this review helpful
M-KOPA Holdings Limited
21 May 2024
Dear Mackenzie, Thank you for your valuable feedback. We apologize for any inconvenience you faced. We are actively working on improvements and would love to hear more from you. In the meantime, please share your details on WhatsApp:0799136761, and an agent will be in touch.
Naomi Kavaya
03 May 2024
at first then experience was good but am so frustrated that I struggled to finish the loan before time and at a good speed but they declined me an emergency loan because I have been their customer for over two years ...what kind of reasoning could this be ...I think the more you are a customer the more your creditworthiness is considered...then why force me that I must take another phone to have a loan yet the one I have is in very good condition... improve
117 people found this review helpful
M-KOPA Holdings Limited
03 May 2024
Dear Naomi, Thank you for your valuable feedback. We apologize for any inconvenience you faced. We are actively working on improvements and would love to hear more from you. In the meantime, please share your details on WhatsApp:0799136761, and an agent will be in touch.