Maria
**Rating: ★☆☆☆☆** I recently downloaded Presto and I am thoroughly disappointed. This app is riddled with issues and fails to deliver on its promises. First of all, the user interface is incredibly clunky and not user-friendly. It takes forever to navigate through the menus, and the search function is almost useless. When trying to find specific restaurants or dishes, the app often crashes or returns irrelevant results.
Fouad Baba
The Customer service is under the surface, if a restaurant cancelled your order or the restaurant is closed no one will contact you directly, you ll be waiting for more than 30 mins at least to know the story. And also once you order something and it took longer time than expected Cuz its not approved by the restaurant, you cant cancel the order and change it directly to another restaurant, till this super Customer service approves and this process could take even one hour, which is time wasting
16 people found this review helpful
Abu Oweish Al-Zintani (Azem)
I don't use it that often but I think it's a wonderful, useful app. Easy to use, the services are very accurate and great, the display of the app is so modern and lovely; but the only frustrating thing about it is that you are not allowed to edit your personal information such as changing phone number or email, changing account's name, or even adding a picture. So please try to work on this issue in the upcoming updates, and wish you all the best 🧡
18 people found this review helpful