Abdullah Al Hadi
Nice and very helpful app. 1. Bug: every time I try for bKash transaction id verification, it says invalid contact number and fails. It happens if contact number starts with "013" but ok with other numbers. Please fix this bug. 2. Suggestion: for searching origin and destination city, it also should show my recent city as I frequently travel within these cities. Every time I have to type my city name again and again.
158 people found this review helpful
Shohoz.com
20 February 2021
Dear Abdullah Al Hadi, thanks for the note of appreciation. This means a lot to us. Stay connected with Shohoz.
Mahtab Mahmud
Even though the app is not that bad but their customer support is one of the worsts. I've bought bus tickets from a rural place once where printing options are not much available but insisted me to print the ticket. They asked me to go to bus stand for finding out the printing shops. If I would able to go to the bus stand in the first place then why would I even bother to buy the tickets online with extra charge!!! This is my last time using this app. Worst service ever.
40 people found this review helpful
Shohoz.com
14 October 2023
Mahtab Mahmud Sir, we apologize for your inconvenience. Kindly share us your experience with registered mobile number at our official Facebook Page inbox (m.me/Shohoz), or you can also send us an email at info@shohoz.com with mail subject "Play store/App Store” so that we can take corrective action. Thanks, stay connected with Shohoz.
A Google user
The app is buggy and incomplete. can't see my profile info. can't change them. paying through bKash was not possible becauae the page kept refreshing. I had to use the website from my pc to secure a seat. but although I confirmed a seat, and I completed my payment, I had to get out of the bus at midnight because it was not registered and at the counter I was told that I had no seat in the bus and there was no record of it in the computer. so, app and system both need fixing
58 people found this review helpful