4.2
6.79K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The AFMA mobile application is your insurance at your fingertips. The application allows you to consult and follow your insurance reimbursement files online, ask your questions and send your claims directly to AFMA, find and contact AFMA agencies everywhere in Morocco, at any time, wherever you are .

To take full advantage of all the features of the AFMA mobile application, all you need to do is create an account with your CIN number and choose your password. By authenticating yourself, you access your Insurance Area which gives you access to several services:

#Health insurance :
• Consult the reimbursements of your health records.
• Consult the list of your beneficiaries.

#My Complaints:
• Fill in a new complaint.
• Monitor the processing of your complaints.

#Need help ?
• Contact the support service on our H24 Hotline.
• Find the addresses and numbers of AFMA agencies throughout Morocco.

# But also :
• Update your contact details (address, phone, e-mail), in the "Profile" tab.
• Find our articles and insurance advice videos.

NOTE: If you are unable to connect, we invite you to contact us to check the eligibility of your contract, via the mobile application, by phone on 08 02 00 22 23 or online on the complaints section of our site web: https://afma.ma/reclamation
Updated on
05 Mar 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
6.73K reviews
A Google user
27 March 2020
I don't know what you did on the last 2 updates but nothing is working now absolutely nothing, can't log in, can't reset my account, can't create account, the app said my CIN doesn't exist even if i've selected create new account...!!!
10 people found this review helpful
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TENOR SOFTWARE FACTORY
29 November 2019
We have updated the application to resolve this bug, please download the latest update of the application available on the Playstore. If you are still having trouble logging in, please send the details of your claim by email to: reclamations@afmagroup.ma
Probico Probico
19 May 2022
I can't see my files I've deposited one at afma the 13th of mai, It's been almost a week now it's not visible on the app.
2 people found this review helpful
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Ham 1982
06 September 2022
nothing works can't log in and there is no where to edit or change information.
1 person found this review helpful
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TENOR SOFTWARE FACTORY
21 February 2022
We are sorry to know that you are facing difficulties while using the App! Please contact the help center on 08 02 00 22 23 or via the following link: https://afma.ma/reclamation-application/ Our Team will be pleased to help you solve the problem.

What's new

- Correction de bugs
- Nouveau parcours de parrainage
- Amélioration des performances

App support