Tracy Bowen
The app is very useful. But I still like to cut out the paper calendar of recycle days and stick it on my fridge for a quick easy glance to see if tomorrow is recycle day, but this year's paper calendar inexplicably only goes through July. And neither the app nor the paper calendar seems to be accurate anymore, since either my trash or my recycle pickup has been a whole day late every single week for the last several months.
11 people found this review helpful
Terri
Used to be a good app before 2022, now won't give me reminders and seems to have key info missing, like site map, actual scheduled pickups like, trash, recycle, large item pickup. All missing in app. Turn notification on and it turns itself off every time. Only getting "chain letter" answers from support department. Tried re installing twice, etc. Same thing. Other apps, no problem w notifications. Very frustrated!
9 people found this review helpful
City and County of Denver
28 March 2022
Hello! Can you please share more details about any problems that you are having with the app at support@recollect.net and include the name of the app that you are using in the email? We are happy to help troubleshoot and hope to hear from you. -Konrad @ ReCollect Systems Inc.
Corey Ogburn
The waste directory spins forever. You can't even back out of the app at that point, you have to press the home button and kill the app. I tried to contact them about it but their contact is page just dumps you on their homepage.
City and County of Denver
15 May 2024
Hello! Can you please share more details about any problems that you are having with the app at support@recollect.net and include the name of the app that you are using in the email? We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc.