Knoxville Utilities Board
4.2star
99 reviews
10K+
Downloads
Everyone
info
About this app
Now managing your utilities is easier than ever for KUB customers. The new Knoxville Utilities Board app is designed to provide a seamless way to handle:
Billing and Payments
- View and pay your KUB power, water, gas, or wastewater bill with the tap of a button, plus view past bills and payment history
- Save a credit card or bank account and enroll in AutoPay to make paying your utilities bill quick and effortless
Outages
- Easily report an outage, view a map of power outages in your area, and check your outage restoration status
Your Account
- Manage your account from anywhere
- Receive notifications when your monthly bill is ready and confirmation when itβs been paid
- Enroll in Paperless Billing, add account contacts, set threshold notifications, and more
- Set up easy login with fingerprint or facial recognition
Billing and Payments
- View and pay your KUB power, water, gas, or wastewater bill with the tap of a button, plus view past bills and payment history
- Save a credit card or bank account and enroll in AutoPay to make paying your utilities bill quick and effortless
Outages
- Easily report an outage, view a map of power outages in your area, and check your outage restoration status
Your Account
- Manage your account from anywhere
- Receive notifications when your monthly bill is ready and confirmation when itβs been paid
- Enroll in Paperless Billing, add account contacts, set threshold notifications, and more
- Set up easy login with fingerprint or facial recognition
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
Ratings and reviews
4.2
93 reviews
Jamica McCoy
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18 December 2022
I have to reset my password every time I log back in and Google automatically saves my passwords so I don't have to do this. Not sure why I have to reset this one because somehow my previous password doesn't work anymore. Has happened 7 times!!
1 person found this review helpful
Knoxville Utilities Board
19 December 2022
The Logout option on the Profile tab does fully log you out and remove any enrollment in biometrics. Instead, just swipe up to close the app and the next time you return, your phone will remember the biometric enrollment. If you ever have questions, feel free to email us directly with your account number at AppSupport@KUB.org.
David Hiller
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26 February 2021
Simply awful. Have tried several times to get this app to create account. First couple of times, could not get past adding account number. This last time, was going well to last step...then just cycled over and over. I don't understand why organizations issue apps when they don't work. Simple solution, test the stinkin' app before you release it!
5 people found this review helpful
Knoxville Utilities Board
10 March 2021
David - You can use the same username and password in our mobile apps as you do on our website. Please feel free to email AppSupport@kub.org with your account number and we will help you get logged in.
Alex
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- Show review history
16 February 2024
Currently just had the power go out and come back on for the second time in 4 hrs! Why is this so common at my address that I can't even set the clock on my appliances! Average power loss ever few weeks! My service is always paid on time so why can't I expect full utilities ALL THE TIME?!?!?
Knoxville Utilities Board
26 June 2023
Please email me at AppSupport@kub.org with your service address and a phone number where you can be reached and I will have a customer service representative get in touch with you.
What's new
KUB developers continue to enhance existing features.