Комфортний Дім
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About this app
If your house is serviced by KP "Comfortable house", then this application is for you.
Login to the mobile application is by phone number. The system will automatically pick up your address. If your phone is not in the database, it will offer to register.
This application aims to provide residents of Ivano-Frankivsk with quality electronic services from the manager of the housing and communal services of the Ivano-Frankivsk City Council "Comfort House" (previous names KP "Warm House", and even earlier "Municipal Investment Management Company").
It is designed to conveniently view the status of payments for utilities.
You can view the current status of payments: charges, payments and balance changes for the last year.
You will also be able to send an appeal to the utility company and monitor the status of its implementation. It is planned to add a photo to the appeal.
After the request, you will be able to assess the quality of work directly in the mobile application, and in case of poor quality work, the request will be automatically sent again.
Photofixation is attached to the assessment of the quality of work.
The mobile application displays the history of all your appeals sent from the mobile application, from the dimif.if.ua portal and registered by the contact center operators by phone 750-600.
The "Ratings and Charts" section is noteworthy
"TOP 20 Categories of questions" addressed by residents
"TOP 20 active residents"
"TOP 20 houses by number of appeals"
Etc.
Since 2020, more than 2,000 appeals have been received by KP Komfortny Dim through the Domivka website and mobile application. For comparison, in previous years, about a hundred electronic applications were received for the whole year.
The statements concerned the full range of services provided by the manager. However, some, such as the cleaning of the yard sewer, are transferred to their colleagues in Vodoekotekhprom.
10% of appeals came through the mobile application. This is a new and convenient channel of communication with the company. You can add a photo of the problem to each application in two clicks - this greatly simplifies its solution.
Employees of KP "Comfortable House" sincerely thank each polite applicant.
Login to the mobile application is by phone number. The system will automatically pick up your address. If your phone is not in the database, it will offer to register.
This application aims to provide residents of Ivano-Frankivsk with quality electronic services from the manager of the housing and communal services of the Ivano-Frankivsk City Council "Comfort House" (previous names KP "Warm House", and even earlier "Municipal Investment Management Company").
It is designed to conveniently view the status of payments for utilities.
You can view the current status of payments: charges, payments and balance changes for the last year.
You will also be able to send an appeal to the utility company and monitor the status of its implementation. It is planned to add a photo to the appeal.
After the request, you will be able to assess the quality of work directly in the mobile application, and in case of poor quality work, the request will be automatically sent again.
Photofixation is attached to the assessment of the quality of work.
The mobile application displays the history of all your appeals sent from the mobile application, from the dimif.if.ua portal and registered by the contact center operators by phone 750-600.
The "Ratings and Charts" section is noteworthy
"TOP 20 Categories of questions" addressed by residents
"TOP 20 active residents"
"TOP 20 houses by number of appeals"
Etc.
Since 2020, more than 2,000 appeals have been received by KP Komfortny Dim through the Domivka website and mobile application. For comparison, in previous years, about a hundred electronic applications were received for the whole year.
The statements concerned the full range of services provided by the manager. However, some, such as the cleaning of the yard sewer, are transferred to their colleagues in Vodoekotekhprom.
10% of appeals came through the mobile application. This is a new and convenient channel of communication with the company. You can add a photo of the problem to each application in two clicks - this greatly simplifies its solution.
Employees of KP "Comfortable House" sincerely thank each polite applicant.
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