Sorry to hear the app isn't working for you. If it's not loading at all, you can try to uninstall and reinstall it. If you're still having trouble, you can also use atbmobile.com on your mobile device.
新功能
What’s new in version 5.10.0 (400090889)
Improvements:
Review the release limits for CAD and USD cheques in your transaction history
Bug Fixes:
Fixed an issue where the biometric login closed by itself without any input from users
Fixed an issue where the app crashed after users tried to log in