MarcantoniniCustomerAssistance
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Okudawunilodiwe
Wonke umuntu
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Mayelana nalolu hlelo lokusebenza
Uhlelo lokusebenza lwe-MCA (Marcantonini Concrete Aidance) lwenzelwe ukuvumela abaqhubi bezitshalo ukwenza ucingo losizo ngesaziso se-push.
Imisebenzi yekhasimende:
• Ngena ngegama lomsebenzisi nephasiwedi enikezwe umphakeli
Uma usungene ngemvume, kungenzeka ukhethe phakathi kwemibuzo eya eMnyangweni Wosizo noma kwe-Spare Part Service
• Ngokuthumela uphenyo, uzothola umuntu ozimele lapho elinde opharetha wokuqala atholakale lapho enza khona usizo.
• Abaphathi baphendula egumbini lokuxoxa, lapho kungenzeka khona ukushintshanisa imiyalezo nezithombe
• Lapho umsebenzi wokuphothula usuphothuliwe, uhlelo luveza i-imeyili efingqiwe yombiko enolwazi ngesikhathi seseshini, izingqinamba ezithintekayo nokulungiswa kwazo noma ezinye izinyathelo ezidingekayo.
• Izikhathi zokuxoxa zihlala zitholakalela ukusebenza kwekusasa ngabasebenza bezinhlangothi zombili.
Ukusebenza komphakeli:
• Ukucushwa kwama-Akhawunti (ikhasimende, isitshalo nezilungiselelo ezihlobene).
• Qalisa abasebenzisi abaningi ngayo yonke i-akhawunti.
• Ukucushwa kwezilimi ezihlukile kuwo wonke umsebenzisi noma i-akhawunti.
• Ukuphatha amashifu opharetha abathintekayo.
• Bheka umlando wesikhathi sokusiza.
• Ukuphatha imibuzo yezingxenye ezisele.
• Ukuphatha izinkontileka Zosizo Nesevisi.
• Amathuba wokukhiqiza ama-imeyili azenzakalelayo ngezinjongo zokubika noma ze-invovo.
Insiza ye-MCA ilula ngamabomu futhi inobungane, ivumela abasebenzisi ukuthi bafinyelele kubahlinzeki bezitolo noma kunini kusuka yonke indawo. Awekho amapulatifomu endabuko edingekayo, ukugwema izingqinamba zokufaka namapulatifomu angahlali athembekile ngalezi zinhloso.
Imisebenzi yekhasimende:
• Ngena ngegama lomsebenzisi nephasiwedi enikezwe umphakeli
Uma usungene ngemvume, kungenzeka ukhethe phakathi kwemibuzo eya eMnyangweni Wosizo noma kwe-Spare Part Service
• Ngokuthumela uphenyo, uzothola umuntu ozimele lapho elinde opharetha wokuqala atholakale lapho enza khona usizo.
• Abaphathi baphendula egumbini lokuxoxa, lapho kungenzeka khona ukushintshanisa imiyalezo nezithombe
• Lapho umsebenzi wokuphothula usuphothuliwe, uhlelo luveza i-imeyili efingqiwe yombiko enolwazi ngesikhathi seseshini, izingqinamba ezithintekayo nokulungiswa kwazo noma ezinye izinyathelo ezidingekayo.
• Izikhathi zokuxoxa zihlala zitholakalela ukusebenza kwekusasa ngabasebenza bezinhlangothi zombili.
Ukusebenza komphakeli:
• Ukucushwa kwama-Akhawunti (ikhasimende, isitshalo nezilungiselelo ezihlobene).
• Qalisa abasebenzisi abaningi ngayo yonke i-akhawunti.
• Ukucushwa kwezilimi ezihlukile kuwo wonke umsebenzisi noma i-akhawunti.
• Ukuphatha amashifu opharetha abathintekayo.
• Bheka umlando wesikhathi sokusiza.
• Ukuphatha imibuzo yezingxenye ezisele.
• Ukuphatha izinkontileka Zosizo Nesevisi.
• Amathuba wokukhiqiza ama-imeyili azenzakalelayo ngezinjongo zokubika noma ze-invovo.
Insiza ye-MCA ilula ngamabomu futhi inobungane, ivumela abasebenzisi ukuthi bafinyelele kubahlinzeki bezitolo noma kunini kusuka yonke indawo. Awekho amapulatifomu endabuko edingekayo, ukugwema izingqinamba zokufaka namapulatifomu angahlali athembekile ngalezi zinhloso.
Kubuyekezwe ngo-
Ukuphepha kuqala ngokuqonda ukuthi onjiniyela baqoqa futhi babelane kanjani ngedatha yakho. Ubumfihlo bedatha nezinqubo zokuphepha zingahluka kuye ngokusebenzisa kwakho, isifunda, nobudala. Unjiniyela unikeze lolu lwazi futhi angalubuyekeza ngokuhamba kwesikhathi.
Ayikho idatha eyabiwe nezinkampani zangaphandle
Funda kabanzi mayelana nendlela onjiniyela abaveza ngayo ukwabelana
Ayikho idatha eqoqiwe
Funda kabanzi mayelana nokuthi onjiniyela bakuveza kanjani ukuqoqwa
Yini entsha
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