Allstate Motor Club

Allstate Enterprises, LLC

About this app

The Allstate Motor Club application enables any user to quickly and easily request roadside assistance to be sent to their location. Leverage Allstate’s nationwide 24/7 roadside service provider network and your phone’s GPS capabilities to route assistance to your location. Service providers are qualified and satisfaction is assured.

The application is designed to also help Allstate Motor Club members access the benefits of their membership plan. But you don’t have to be a member to use the app.

Download the app and it will:

Track Your Location (or enter address yourself)
Suggest Vehicle Drop-Off Locations
Find Nearest Allstate Selected Service Providers - with shortest estimated arrival times
Show Service Provider Info – company name, phone & technician name
Give Status Updates – shows your technician’s whereabouts on map
Alert Your Family – service sends your family or friends an email on your situation
Provide Live Customer Service Backup – 24/7 in case you need additional help with your request


Services for vehicles outside Allstate Motor Club membership are subject to fees.

Ratings and reviews

I keep constantly signing in by entering ID # or email address with password. My phone has fingerprint recognition. Somehow, the fingerprint recognition is not connecting which speedup signing on. THIS APP IS NOTHING LIKE AAA APP. Allstate app needs improvement. The only thing I should be doing to sign in is using my fingerprint, password or face recognition. Not putting in id # or email address every time I sign in. My phone is a Samsung Galaxy S24 Ultra.

The app is worthless. Like others have said, it states that it has moved and wants to take you to the website. If you don't know your member number and call the 800 number, it tells you to use the app, which doesn't work. When you finally do get someone to talk to (hair pulling experience) their accent makes it very difficult to communicate. I used this service once several years ago with the app and everything went great. Tried to use it a few weeks ago and I will now be canceling my service.

The actual assistance is great. My issue is the inaccuracy of the addresses. I attempted to put in my location address but it kept wanting to change it from south to north and even to completely different addresses entirely. That is 100% not ok. It wastes the rescuer's time and the user's time. I had to put in an address close to me instead of my actual location.

What's new

Keeping you up to date with our privacy policy and refreshing the app with the latest look.