![](https://play-lh.googleusercontent.com/a/ACg8ocLotumpRdq1Deh6aWfT_ReXFVmefZ-uxdLzaofKm9CvW8Ib7g=s32-mo)
Ruimin Megan Guo
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Great app when it works. But it gets time out too frequently and my notifications always come in late (30 second to 1 minute after my iPad). What is worse is the app stopped working tonight, it keeps saying there is an error connecting to my apps version number and can't download config file. Tried uninstalling and reinstalling a couple times. Same issue. I even tried restarting my phone. Now I can't accept orders and it's costing me $$$. So frustrating.
5 people found this review helpful
Good morning, Ruimin - everything should be back up and running now. Thanks for sending this over & sorry for the inconvenience. We definitely understand how frustrating that can be. We hope you have a great rest of your day.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVPwo6nOVjeFjyHt6ou4YzpJkWXIOPAf5okskNaxH37RtD7p98=s32)
Michelle Gunness
Notification of possible job in my service area & nothing appears. I have the app open all day & nothing shows when the notification sound goes off. I find it hard to believe someone responded within milli seconds. This has been an ongoing issues for months for me. I have the current version of the app. Why does it not show any info?
3 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUmd5_of-2f5mcRD6F6zu7IM3wa-GuH1UUsDUYUZXKr4Mu8vEak=s32)
Christopher Douglas
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I don't know what is going on with the system but I think remote closings are getting delayed. I don't expect to grab every closing but to miss 10 remotes in a day because you were a quarter second slow when they appear seems like there is more going on then just my reflexes. Update 03/18/2021 Looks like the app is starting to work better again closings are not gone in a split second anymore for remotes.
4 people found this review helpful
Good morning, Christopher! Thank you for sharing this feedback with us. A team member from Amrock has reached out to you to understand more about this so we can assist you further. We appreciate all that you do for Amrock and thanks for taking the time to send this over!