Halo BCA

PT Bank Central Asia Tbk.

About this app

It's time for a tour of the new haloBCA world! With the new look, enjoy these benefits below:

1. Easy Access with BCA ID
In the new world of haloBCA, you can already access haloBCA with the BCA ID that you already have.
Don’t have a BCA ID? You can register in this application.

2. Using Biometric, Safer and More Convenient
After setting up your Biometric feature, just scan your face or fingerprint to get into haloBCA app.

3. Contact Customer Service Without Credit
You can contact our Customer Service with Voice over Internet Protocol (VoIP) credit-free call or simply through Halo BCA Chat.

4. Works Anywhere
haloBCA can be used anywhere in Indonesia and abroad as long as your phone is connected to an internet network.

5. Trustworthy Halo BCA Number & Account
No need to worry about fake Halo BCA contacts that are circulating and troubling. Access official BCA contacts through the Email and X (Twitter) menu.

6. Update Data Directly from the Application
You can update your data from a smartphone. Just access the "Profil Saya" menu from this application.

Check out more information at www.bca.co.id/halobca
Have a great tour inside the haloBCA world!

Ratings and reviews

There's few to like and a lot to improve, it makes calling BCA customer service convenient, but (1) the app keeps crashing every 5 seconds when on call, (2) incoming and outgoing sounds doesn't work when we're using a bluetooth headset or earphones, (3) the constant notification update is obnoxious which also triggers the smartwatch every second, (4) and switching to other apps also seems to disable outgoing sounds and the CS person can't hear anything. Previous versions seem to work better.

Usually they pick up very fast. Then just today when i made a call, it was quick, the staff seem to not understand their own products, and when explaining sounds very condescending but when countered by a fact that what he explain isnt available he was "ngotot" and like "listen to me first". ??? So NOT BCA standard. So i got tired, ended the call and give 2 star rating and giving feedback. Tried calling back directly now i wait for a long time and no one pick up. Is this intentional sulking?

Everytime I tapped out of the app during a call with CS, it didn't register my voice so when I look up information on my phone while in a call the CS won't hear my voice. Also it forcibly ends the call when I tapped out of the app

What's new

Let's update to the new version! With the improved performance of haloBCA apps, consultation becomes more convenient.