My Intratone

Cogelec

About this app

"My Intratone" is an app that allows you to speak to your visitors via your smartphone or tablet. Whether you’re connected to WIFI or 4G**, you will be able to receive video calls.

Receive access requests

Even if you’re away from home, you can now talk to your visitors. You can choose whether to open the door or not. It’s simple and efficient.

Manage your devices

You can add one or several devices to use to open the door. Got a new phone? Don’t worry, you can add or delete devices that are set up to receive video calls.

See your history

This feature allows you to view your video call history. It gives you the chance to check who called in case of any doubts.

Installation

First of all, it’s important to check that you are eligible to use this app. The app is part of the Intratone product range. Make sure that your landlord, property manager or owner offers this service.
Don't your calls come in video? Video calls require high-speed internet access (3G, 3G+, 4G, WiFi...). If your app does not have access to the Internet during the call, you will be contacted in audio. In this case, you can open the door with the * key on your device.
Some flip cases or covers, such as S-view, that allow you to view the smartphone's screen by area or transparency, can block calls and are therefore not compatible. In case of malfunction, consult the smartphone manufacturer.
Got a query? Feel free to write to us and we’ll get back to you.
(**) Using the mobile internet network provided by your phone company during a video call may result in additional charges.

Ratings and reviews

Doesn't work as intended. When someone attempts to call up from the entrance the phone rings but there is no way to answer. After ringing out, it tries again from a normal phone number but I am unable to hear the front door due to the voiceover instructions. I tell visitors to ring me directly and I let them in personally without using the app.

this app is terrible. management company installed it without telling the residents. constantly crashing on my phone. have to have my phone on long to be notified, which doesn't always help when at work. phone calls can come through as international calls, so my phone sometimes thinks it's spam and blocks it. would not recommend

Most of the time, the calls don't pop up and aren't alerted through the app. Sometimes they'll come through as a phone call but then sometimes, the call doesn't register when I press numbers to open door or speak.