
Singloke Lee
Very bad, I visited Night Safari and bought a photo package, which they said includes digital copies. They gave me a card with the qr code and claim ID. After using the qr code to install the app then try to claim the digital photos, but it never works. The worst part is that when I try to report missing photos, the app even don't have Night Safari as an option. Trying to find a way to file a complaint to Singapore authorities, does anyone know where to go?
19 people found this review helpful

A Google user
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Update: So, I found a solution on how to claim the photos. What I did was made a report on the app and the team would extend the expiry date. The next step is to open the link directly on pc. The website runs as it should be. This app doesn't. I didn't know the website exist but thank God it does. Claimed all my photos in HD. Thank you team. Claimed my photo but all I got is a blank canvas, forever waiting the photo to load but it won't. The staff from Snow World Genting said I could claim this within one month time, but apparently it's only two weeks. Wasted my money. In short, can't claim the photo. Even if i could, it's blank. Useless.
36 people found this review helpful

pouria nehrir
Took tickets with 2 digital photos in Ain Dubai and they told me after 2 hrs I can download the photos. its more than one day and so far my photos are not available neither in this App nore in their online website. in their website you cannot submit the claims since I don't find Ain Dubai ib the drop down list. I hope they see these comments and either fix themselvs or companies see these messages and stop working with them.