SHEIKH ASIM
Issue in the appointment queue in Pediatric department. In Pediatric I booked the appointment for Dr Abduldaem, however I waited for the turn however 2 of the patients who came after me went before me. Nurses also seems not that much professional as they keep talking with each other instead of focusing and call the right patient for the queue Totally waste of time.
Specialized Medical Center
May 31, 2024
Dear Valued Customer,
For complaints and issues not related to the mobile app you can please use the below link:
https://smc.com.sa/complaint/
A Google user
Excellent application. All the information is available on the app starting from appointments to complete lab reports, medicines. The reason to move my complete family here from different hospitals is only because of the convenience provided by the app which saves my time by showing the reports online instead of revisiting the hospital. Also, special mention to mr. Kassem, the technical support guy who responds immediately if we raise any bugs/issues. Overall very much satisfied with the app.
16 people found this review helpful
Specialized Medical Center
June 11, 2019
Dear Valued Customer,
Thank you for the positive feedback. Looking forward to better serve you.
A Google user
installation was very easy. I faced 1 difficulty during the registration, I put a password of 6 digits, but it did not work, I changed it to 8 digit it worked. there was no hint to use an 8 charachter password. I found all the needed info in the app including my historical data since 2016. i also added my family profile easily. thanks for the app.
12 people found this review helpful
Specialized Medical Center
April 28, 2019
Dear Valued Customer,
Thank you for the positive feedback and notes. We will make sure to fix the issue you have faced. Looking forward to better serve you.