Parents Gateway

Ministry of Education (Singapore)

About this app

Stay updated on your child’s school programmes with Parents Gateway (PG). Receive information, respond to forms, book meetings, declare travels, access parenting resources, and more!

PG is available for mainstream MOE kindergartens, primary schools, secondary schools, junior colleges, Temasek Polytechnic and Ngee Ann Polytechnic.

PG uses Singpass to identify parents of students in these schools. Upon
successful authentication, the connection to Singpass will be terminated. Please remain logged in to receive notifications when schools send new posts. There is no risk of Singpass credentials being stolen if you remain logged in.

[Known Issues]
- Samsung S7 on Android 6 and 7 is known to have compatibility issues. To use Parents Gateway, please upgrade to Android 8

- Enhanced security measures have been put in place for rooted devices. The security measures is known to block apps such as Lucky Patcher and Rom Manager. Uninstalling these apps will enable you to use the Parents Gateway app.

- No or inconsistent notifications received by Oppo and Huawei devices. This is due to battery optimisation configurations set by manufacturer.

Parents Gateway is brought to you by the Ministry of Education (Singapore).

For queries and feedback, contact us at https://go.gov.sg/pgsupport.

Ratings and reviews

I have had no problems with this app for many years, but since last update, I keep having so much difficulty downloading attached files. Files don't download, and I have to close app, restart my phone several times, reinstall app and cross fingers in hopes that it would finally work. Even after it does finally work, the following day, when I try to download another attachment, I will face the same issue.

For parents with multiple children, sometimes there is too much notification and makes the phone crash. Difficulty opening the attachments. Please allow for website access on a laptop/computer for parent's ease.

Why I cannot find To-do tab on my PG to submit absence forms? I have read the latest guide but cannot find the tab in the post regarding the absence submission. BTW, if i have read the post, the post would disappear from To-read. My phone is android. Does it matter?

What’s new

What we have done:

- Bug Fixes and Performance Enhancements. We've squashed some pesky bugs and fine-tuned the app for a smoother experience.

Thank you for your continued support and feedback! If you love using our app, please leave us a review.