J&T Express Indonesia

3.0
136K reviews
Content rating
Everyone
50M+
Downloads
Content rating
Everyone
Learn more
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About this app

J&T Express APP is designed for you to order, track packages, check shipping rates and the nearest drop point from you.

J&T Express APP now has more features !

1. New looks that more user friendly
2. New interface looks and new function for order, tracking, and shipping rates
3. Drop Point Finder that based on your nearest location that supported by google maps
4. Personalizing your personal data become more practical and better
5. FAQ that designed to help user to know J&T Express basic information

New looks and new experience !
Hope you enjoy using J&T Express APP
Updated on
Jun 28, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Contacts and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
135K reviews
Nabila Cantika
May 8, 2026
I don't think y'all ready for the "pick up" service, compared to another shipping expedition your "pick up" service is the worst could take from 1-2 days and my package didn't even get pick up, I deliver it to nearest droppoint, so I hope yall improve the service or if you can't just remove it
1 person found this review helpful
PT. Global Jet Express
May 11, 2026
Dear, Kak Nabila Cantika. Terima kasih sudah menyampaikan kendalanya dan mohon maaf atas ketidaknyamanan Kakak. Masukan dari Kakak sangat membantu kami untuk terus memperbaiki layanan dan sudah kami teruskan ke tim terkait untuk ditindaklanjuti.
A Google user
January 18, 2020
Definitely sucks. I was requesting for pick up but until 5d later there's no respond. The 'waiting dropoff' written on the top isn't helping at all. On the good side, the delivery service is good if you're the receiver but if you're the sender, I say no more. I just hope J&T Express has more better service for pick up experience in the future. Thank you.
234 people found this review helpful
dandan danz
January 20, 2024
Gave J&T a try because it had cheaper delivery prices compared to other services. But the app was impossible to use. Extremely slow, and I had to spam tap for any of the features to open. I shipped out 10 different packages, each time I had to click on the "Drop Off" button so many times until the app responded. Then, when I was at the actual drop off office, the app would not open my order info so I had to manually input the numbers. I don't think I will use J&T again just because of the app.
140 people found this review helpful

What’s new

Dear J&T Express loyal customers,
As our commitment to always be there for you, J&T Express has made an application update to improve customer convenience.

What's New on V 3.27.7
- New voucher category
- Other bug fixes

Let's update your application now!
Content rating
Everyone
Learn more

App support

About the developer
PT GLOBAL JET EXPRESS
dev@jet.co.id
Landmark Pluit 8th - 10th Floor Jl. Pluit Selatan Raya No. 9-10 Kota Administrasi Jakarta Utara DKI Jakarta 14450 Indonesia
+62 851-5857-7781