![](https://play-lh.googleusercontent.com/a-/ALV-UjUtbpCGed2VzGi7041FTx6VKyvAJ_QHOfE_Xb4VeE8sMwjgLmKZ=s32)
Adele James
Promo codes don't work on some accounts and even though I have already updated my address it doesn't appear in the checkout page so I can't proceed with my order. And the app hangs SO MUCH, it's so slow and it takes such a long time for someone to browse, update their info or place an order. Such a shame because, most of the time, the products delivered are very good, just need to fix your app.
27 people found this review helpful
Heineken Asia Pacific Pte. Ltd.
October 24, 2020
Hi Adele, thanks for your review. We apologize for the unpleasant experience you've had using our app. We're working hard to make things better for your next visit with us. If you need any help, we're more than happy to help you via WhatsApp, Facebook or via support@drinkies.my. Cheers!
![](https://play-lh.googleusercontent.com/a-/ALV-UjWc1RwCCTYIDyHHhCAAXfQ7Q8HjGn0N553Lv_4K9YLfdoPHKF2NZA=s32)
Craig Lee
The UI/UX for the app needs to be improved in terms of location, delivery address, etc. Everytime I want to send to a friend or family, I need to change the main address and my phone number to the receivers, even after I have input their location. Please look into it as how to make sending to someone easier. The location on the top main menu is not in sync and causes the data to be stuck.
104 people found this review helpful
Heineken Asia Pacific Pte. Ltd.
September 22, 2021
Thanks for your review, Craig! We've listened to your feedback and you are now able to save multiple addresses, use your GPS location as your address and change your address upon checkout. Please update the application to version 1.9.2. to reap the benefits. With this, we wish you a pleasant shopping experience ahead. Cheers!
![](https://play-lh.googleusercontent.com/a-/ALV-UjUByGlhVaIeIFl4pU5g7WZILLqx0ecHy-fHFj5-sTOWoiLgV5KXMQ=s32)
Mi Mi
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Doesn't work. Super slow. Just getting the products to load takes a long time. Add to Cart - nothing happens. When you go to the cart to check if maybe the product did go to the cart, it takes over 5 minutes (no, it's not my internet connection) but the cart is still empty. The app is pretty though, just useless.
10 people found this review helpful
Heineken Asia Pacific Pte. Ltd.
August 6, 2020
Hi Mi Mi, we're sorry to hear you're facing issues with the loading time. We've released an update that resolved this, could you try again please? If anything, please send us a note on Facebook, WhatsApp or at support@drinkies.my so that we can follow up with you. Cheers!