
Winter Wolf
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On Android 14, the latest version of the app, 2.23.24, continues requesting an update to 2.2.9 or higher and blocking the addition of my new Sinopé WiFi Thermostat. Tech support numbers were unanswered. Finally found an old iPhone to add the thermostat in the iOS version app then sync to Android. --- Update: Thanks for your prompt reply. I tried the workaround several times, but unfortunately that gives me the same error. The weird thing is the setup wizard works for ZigBee and Web programmable
Sinopé Technologies
October 9, 2024
Hello, Thank you for your feedback! We are investigating the situation. Here's a solution until it's sorted out: Change the app's location authorization (Authorized when using the app -> Authorized at all times)/ Empty the app's cache/ Authorize unrestricted data use/ Try adding device again. Thank you!

David David
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Much better now that we can make rules based on presence. While I do like being able to categorise the automations, the implementation is a bit clumsy. I see that standby has finally been added to ZigBee thermostats. Since nothing is mentioned about this I assume it's the same as for the WiFi models that when the thermostats are in Standby mode, the heating will not start regardless of the ambient temperature. Thanks for these improvements!
2 people found this review helpful

A Google user
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Worst then previous interface. I have 13 thermostats connected in one house and the previous interface had an easy overview of all units and the set temperatures without loading an additional screen. Now, to see the set temperature (and adjust) I have to click and load a new screen on every single unit, and reload the main overview every time. It's a mess and definitely NOT intuitive, on top of being annoying and a waist of time... for me, it's a failed app integration atm
7 people found this review helpful