Hello! We apologize for your dissatisfaction with our service. Unfortunately, we were unable to identify you in our system. Please contact us at support@octafx.com so we can investigate this issue and discuss it further.
Hi there! We're sorry to read about your experience. The account was blocked by the system for 5 invalid Octa PIN input attempts. Kindly send an email to us with a photo of yourself (selfie), holding your ID card/Passport/Driving license to kyc@octafx.com. The relevant department will check and assist you further.
Hi! We apologize for the inconvenience. Sadly, we didn't manage to identify you on our system. Please contact us on any social media where we officially present, so we can investigate the matter and speak more about your experience with us.