Hi there! We're sorry to read about your experience. The account was blocked by the system for 5 invalid Octa PIN input attempts. Kindly send an email to us with a photo of yourself (selfie), holding your ID card/Passport/Driving license to kyc@octafx.com. The relevant department will check and assist you further.
Hi! We apologize for the inconvenience. Sadly, we didn't manage to identify you on our system. Please contact us on any social media where we officially present, so we can investigate the matter and speak more about your experience with us.
Matthew tee
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2025年8月14日
钱无缘无故少掉,问客服说有的没有的,这个软件骗钱的,大家小心 Can't Withdraw. Beware scammer. Account lost money
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Octa Markets Inc.
2025年8月14日
Hi! We're sorry to read about your experience. Rest assured that our team is always happy to help in case our traders face any struggles at Octa. We encourage you to reach out to our team at support@octafx.com to share your trading account number and describe your issue. Our team will investigate your matter and see what we can do for you.