ERNEST — Concierge

Content rating
USK: All ages
0+
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Content rating
USK: All ages
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About this app

ERNEST is the concierge who answers when you're short on time.

Ask in natural language—verbally or in writing—and ERNEST takes care of it: finding a gluten-free restaurant, booking a table, searching for a weekend hotel, locating a hair salon open on Saturday morning near you.

JUST ASK.

WHEN YOU NEED A PERSON, THERE'S A PERSON
ERNEST isn't just a virtual assistant. Requests that require a phone call, a negotiation, or a human touch are handled by ERNEST's concierges, who update you in the same conversation. You always see who's answering you: the assistant or an operator. If you enable notifications, you'll know immediately when a concierge has responded.

REMEMBERS YOU
Tell him once that you're gluten-free, that you travel frequently for work, or that you prefer outdoor seating: ERNEST notes it and takes it into account the next time, without you having to repeat it. You can review and delete what he remembers from your profile.

TALK, DON'T TYPE
Real-time voice mode: press, speak, and receive a verbal response. Convenient when you're in the car or have your hands full.

NEAR YOU
With your permission, ERNEST uses your location to suggest accessible locations and services, complete with ratings, opening hours, and a map.

FOR YOU AND FOR COMPANIES
You can create your account directly from the app. ERNEST is also a corporate welfare benefit: companies activate it for their employees and can upload internal policies and documents, so the concierge can also answer questions about vacation, reimbursements, and benefits. HR and managers see aggregate usage statistics; never the content of conversations.

PRIVACY
ERNEST uses OpenAI artificial intelligence to respond: we explicitly ask you before the first request. No advertising tracking. You can delete conversations and your entire account directly from the app.

ERNEST is a service provided by ERNEST S.r.l., a Benefit Company.
Your AI and human concierge: ask, and ERNEST will take care of it.
Updated on
Oct 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 9 others
  • Data is encrypted in transit
  • You can request that data be deleted

What’s new

Nuovo logo ERNEST e piccoli miglioramenti.
Content rating
USK: All ages
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App support

About the developer
ERNEST S.R.L.SOCIETA' BENEFIT
tech@ernestconcierge.com
VIA MAC MAHON 12 20155 MILANO Italy
+39 393 912 7514