What can you do with the app?
• Check your account status: verify if you're up to date or, if you have outstanding payments, access your consumption details, amount due, and due dates.
• Download your bill in PDF format and review up to 12 months of past bills.
• Pay your bill easily and securely with PSE and view your payment history.
• Review your consumption history for up to one year. If you have a smart meter, access details by month, week, and time of day.
• Request payment plans or set up agreements for your electricity service.
• Generate payment receipts for energy consumption and additional products.
• Report service outages and track restoration.
• Check scheduled maintenance that may affect your service.
• Enter your meter reading from the app if it's located on your property.
• Receive notifications and stay informed.
• Access your account quickly with your fingerprint or facial recognition, if your device allows it. Download the Enel Customers Colombia app and manage your energy anytime, anywhere!
Enel Colombia