Enel Clientes Colombia

4.3
32.4K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

What can you do with the app?

• Check your account status: verify if you're up to date or, if you have outstanding payments, access your consumption details, amount due, and due dates.

• Download your bill in PDF format and review up to 12 months of past bills.

• Pay your bill easily and securely with PSE and view your payment history.

• Review your consumption history for up to one year. If you have a smart meter, access details by month, week, and time of day.

• Request payment plans or set up agreements for your electricity service.

• Generate payment receipts for energy consumption and additional products.

• Report service outages and track restoration.

• Check scheduled maintenance that may affect your service.

• Enter your meter reading from the app if it's located on your property.

• Receive notifications and stay informed.

• Access your account quickly with your fingerprint or facial recognition, if your device allows it. Download the Enel Customers Colombia app and manage your energy anytime, anywhere!
Enel Colombia
Updated on
Dec 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Financial info, and Photos and videos
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
32.3K reviews
Lucas Cubaque
June 17, 2023
Para loguearme con Google está saliendo un error: Object reference not set to an instance of an object
6 people found this review helpful
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Enel Colombia S.A. ESP
June 20, 2023
¡Hola Lucas! Lamentamos lo sucedido, vamos a revisar la situación presentada para brindar una pronta solución. Por el momento, para iniciar sesión en nuestra App, te invitamos a ingresar a la opción Olvidé Mi Contraseña, digitar el correo registrado y confirmar una contraseña. Un saludo!
Carlos Ed
August 30, 2020
It doesn't works well.... I have to call for any request...
7 people found this review helpful
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A Google user
April 17, 2020
Really bad. No support. They never answer. 0 recommend
8 people found this review helpful
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What’s new

Esta actualización incluye correcciones en el inicio de sesión y mejoras generales en la aplicación. ¡Actualízala ahora!

App support

About the developer
ENEL COLOMBIA S A E S P
enelmobile_colombia@enel.com
CALLE 93 13 45 PISO 1 BOGOTA, Bogotá Colombia
+39 02 3962 3715