
A Google user
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Location is off. It's not just myself but a number of the members of staff at my work place have to walk, 5-10 minutes away from our actual place of work to log in/out and it can be frustrating for those of us who use public transport who have to faff about with getting in just the right spot on the street to log out. I'm told that those in head office had submitted and resubmitted our post code and location to the site, so I'm aware that there might not be anything to be actually done, but it's mainly just frustrating, especially when you're already leaving work late to have to wander around the street for a few minutes to use the app.
3 people found this review helpful
Your employer determines the allowed range from your workplace for punching in and/or out. From experience, we see that a short range dramatically impacts the possibility to punch in or out quickly. Talk to your employer about increasing the range incrementally until it works more reliably.

A Google user
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I find the app easier to use than the full programme on the computer. There are a few extra tools they could add that would really help us as a business which I would be happy to discuss and suggest. I know this system was developed by an ex employee of McDonald's who now use this system for their entire business. But there is always room for improvement!!
2 people found this review helpful
Hi Martin, thank you for your feedback! We are always interested in hearing of functions that we don't have in the app right now that could improve your experience. Could you tell us about the functions that you are missing right now?

A Google user
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Works as it should. 5* if push notifications are fully implemented in the future... 👍🏾 Hi, sorry wasn't expecting a reply! What I meant was that I do not receive push notifications when my employees request leave, or make their shift available, or request authorisation for a shift swap. Sometimes the only way I know is if they ask me in person on site, then I pop back into the app to authorise their requests, which rather takes away from the point of ease of use... The option to toggle on/off each of the above notifications individually, as well as all on/off would be nice. In addition, since the latest update I don't receive any push notifications from Qmails posted at all (before, at least some went through). Many thanks for your reply, and for looking into it. Cheers!
6 people found this review helpful
Ah i understand, we have a fix for this that is coming to our production environment today, so you should not have this problem anymore later today :)