Wayne Mccormick
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Does not import data from Garmin Connect. Ran 8 miles today for a virtual race and did not get credit. However garmin is one of the device options. Defeat the purpose. I don't want to carry a phone with me when I run. I finally had to uninstall it. Would not sync with garmin app or device. Looking at other reviews this issue goes back two years .I contacted tech support. They couldn't do anything. Until this issue is fixed this app is pretty pointless.
14 people found this review helpful
Rudy Martinez
I enjoyed all the features, but the tracking was off by a lot. I drove a route that I wanted to use for a 10k and checked it with another app and they matched. I was then told to use this app for a charity run and it didn't give the same distance. So I ran until it said I was done. I went back to double check the distance with my car and other app, they both said I ran 8.08 miles instead of 6.2. Which obviously killed my time. I was very disappointed being this wasn't first timed 10k.
6 people found this review helpful
RaceRunner Inc.
28 December 2020
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. Could you get the latest version. Your issue should be fixed now. If it doesn't please contact support@racerunner.com. We always ready to help you. And don't forget to GIVE US MORE STARS!
Uwe Zenker
Best thing is it's for free, even with group runs in different time zones. Sometimes it has issues but usually they get fixed pretty soon. My tracking is not 100% correct compared to a running mate using the same app, but that might be a problem of my phone and not the app.
3 people found this review helpful