Richard Kevin dela Victoria
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Customer service is superb. I had an issue with my login on the app so I sent an email to them for assistance expecting no resolution just like any banking app's "customer care line". And to note, today is Sunday. But lo and behold, I received an email more than an hour later and the issue was already fixed. Salamat po and keep up the good work.
1 person found this review helpful
Ashleen Dayrit
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App keeps asking to update but after I updated it when I open the Pelco App it will ask for the same thing. I already tried to clear data/cache and update on new version but the app wont stop asking for an update. It's a bit annoying. Cant use it bec of this. šŖ (Update:) Yaay! It's been fixed already! Grabe sila ang bilis magreply sa email! Super thank you for helping me out po! š„š„š„°š
2 people found this review helpful
PELCO 1 ICT
September 5, 2022
We apologize for the inconvenience. The patch is now available for this issue by updating the app again. I hope you will reconsider your review after the fix. š
Grace Gawai
App just takes a bit time to load. Suggestion: Please also input dates of payment (so it will be reflected) so information about Bills and Payments will be complete. Waiting for Reporting Outages/Issues to be active. Over all app is helpful and informative. Thank you.
4 people found this review helpful
PELCO 1 ICT
September 10, 2022
Dear User, Thank you for your suggestions. We will try and incorporate them on upcoming versions.