1. Updated FAQ Listing:
- Customers now have access to the generic FAQ listing.
2. Software Support Ticket:
- Customers can initiate the creation of a software support ticket.
- Customers have the capability to view a listing of their software support - tickets.
- Customers possess the authority to modify ticket details.
- Customers can remove existing tickets as needed.
- Customers are able to engage in communication by sending and receiving messages within ticket details.