hvv Chipkarten Info

Hamburger HOCHBAHN AG

About this app

The hvv chip card is your electronic customer card. Using the hvv chip card info and an NFC-enabled smartphone, you can read your hvv chip card yourself – anytime, anywhere. This way, you always have an overview of which products are on your customer card.

Are you a subscriber?
With the app, you can view your subscription, including the area and period of validity, as well as the associated contract partner. Current changes to your products and contracts will only be displayed after you have updated them on your hvv chip card. You can do this yourself at ticket machines with card readers. Alternatively, we would be happy to help you at one of our service centers.

Do you have an hvv prepaid card?
You can also read this with the app and an NFC-enabled smartphone. This way, you can quickly and easily obtain information about your current or expired tickets and the balance on your hvv prepaid card.

How it works
The hvv chip cards are read using Near Field Communication (NFC). This international transmission standard enables the exchange of data between your hvv chip card and your NFC-enabled smartphone over short distances. This means that you only need to briefly hold your hvv chip card against the back of your smartphone to get an overview of the products stored on it. For successful information exchange, the NFC function must be activated in your smartphone's settings.

Note: The hvv chip card information is only used to display purchased tickets. It cannot be used to verify their validity.

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