
C Rein
The website and app both seem to have issues letting me log in after midnight, which is ridiculous. This is an ongoing issue as if they're doing database updates and it's slowing everything down. I have issues during normal daylight hours. But if you're a night person and want to check your accounts, you're SOL and can't log in.
2 people found this review helpful

Lee Burnap
The new version is not as functional as the prior one. When I try to go back a screen using the arrow button, I get an error 'TOO_MANY_REDIRECTS'. It's very annoying as I have to pick a button at the bottom of the screen to get rid of the error. Also, the logoff process is extremely clumsy, requiring too many buttons to complete the process.
7 people found this review helpful
Trustco Bank
January 1, 2021
Thank you for submitting your review. Please call us directly at (518)381-3699 ext. 3662 and we would be happy to assist in any way possible in hopes we can enhance your experience.

Benny Dygert
sometimes its difficult to log in. other than thst, it works easy. the setup is wonderful. and the font is very broad and dense so its easy to read.